Comprehensive IT Support Solutions for SMEs
Technology has advanced the way we live. We can access information instantly, share content with a touch of a button, and communicate with anyone in the world without limits.
Businesses around the world use IT to streamline processes, enhance collaboration and increase productivity.
But when systems crash or aren’t utilised to their fullest extent, then IT can become more of a hindrance than an advantage!
We are passionate about finding innovative IT solutions for SMEs across the UK. Our IT Strategy and ongoing support services help businesses maximise their IT potential while offering peace of mind that support is only a call away. Your IT needs and challenges are unique, and that’s why we’ve curated a set of strategy and support services to suit businesses of all sizes from all industries. GDPR-Compliant and Security Focused.
T
ake the headache out of IT.
E
nsure your hardware and software are fit for your needs.
C
reate a strategy for the future.
H
elp and support is available whenever you need it.
Success Starts
with Strategy
An IT strategy (also known as a technology strategy) is a comprehensive strategy that determines how a company can meet its business and IT goals.
A successful IT strategy covers a range of areas, including hardware, software, cost management and risk management.
Clients on monthly retainer have access to our Chief Technology Officer who works closely with the business and support them make the right technology decisions.
Our unique blend of strategy and support means that we won’t just help to fix IT problems, but we’ll strive to make your IT systems better.
Ongoing IT Support Inclusions
Our compliant and effective IT support services are delivered by industry professionals. All support packages are tailored to your needs and include a variety of assistance, including:
- Onsite and
remote support
- Microsoft 365
specialised support
- Remote and onsite
PC and MAC support
- Device management
- Security configurations to
protect devices and data
- Regular hardware
and software checks
- Daily system checks to ensure
the environment has no issues
- Network support
- Monitoring and management of devices to ensure hardware and software is healthy and running smoothly
- End user training on the applications used within the business
- Mobile device management to ensure your devices are compliant and we are able to manage them
- System event log monitoring to proactively prevent issues
- Microsoft Business
Voice (VOIP)
- Security monitoring and management to ensure your environment has no threats
- Cybersecurity awareness training to train your staff on cybersecurity vulnerabilities
Agile IT Solutions
Working from home has become the new norm for employees across the UK.
While agile working has its benefits, it also presents various IT challenges and security risks.
That’s why we offer agile IT solutions to ensure that your team have the technology and support to thrive from anywhere.
Why Invest in IT Support?
Latest Technology
Our team will ensure you’re always accessing the best technology and software to meet your business goals.
Limit Disruptions
Prevent outages and delays with the assurance that a team is actively working to keep your IT live.
Cost-Effective
With Simultech IT, you’ll get assistance from a range of qualified experts which is cheaper than hiring all of them individually.
Enhance Security
IT support can enhance online security by educating employees, strengthening protection and securing your overall online presence.
Your Clients
An unprofessional online presence can have a negative impact on your client’s impression of your business.
Reporting
Scheduled IT reports offer an overall picture of your infrastructure, allowing you to have insight into areas of concern.
Frequently Asked
Questions
Frequently Asked Questions
Why do SMEs need IT support?
Technology is essential to modern-day business operations. It is therefore important to have ongoing support to keep your IT systems functional and secure.
Why do SMEs need IT support?
Technology is essential to modern-day business operations. It is therefore important to have ongoing support to keep your IT systems functional and secure.
What is the process of an IT audit?
An IT audit involves a thorough process with many checks. The broad goals follow the acronym- USB:
Understand your business.
Secure data and users.
Best hard/software selections to support performance.
How can we HELP?
Health check the current setup and identify any issues.
Ensure you are getting maximum usage from software and hardware.
Look at security, users and other business risks.
Proactively manage and provide ongoing support.
What locations do you service?
We are located in London but provide IT services across the UK.
What size companies do you work with?
We work with companies of all sizes from all industries. Typically, we provide support for SMEs with 50-100 employees.
Testimonials
Our Partners
Enquire Now for IT Strategy
and Support
Don’t leave IT to chance! Partner with our professional IT team for ongoing support and get peace of mind that your technology is in good hands.