IT Strategy and Ongoing Support

Flexible and customised IT support for SME’s.

Comprehensive IT Support Solutions for SMEs

Technology has advanced the way we live. We can access information instantly, share content with a touch of a button, and communicate with anyone in the world without limits.

Businesses around the world use IT to streamline processes, enhance collaboration and increase productivity.

But when systems crash or aren’t utilised to their fullest extent, then IT can become more of a hindrance than an advantage!

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We are passionate about finding innovative IT solutions for SMEs across the UK. Our IT Strategy and ongoing support services help businesses maximise their IT potential while offering peace of mind that support is only a call away. Your IT needs and challenges are unique, and that’s why we’ve curated a set of strategy and support services to suit businesses of all sizes from all industries. GDPR-Compliant and Security Focused.


ake the headache out of IT.​


nsure your hardware and software are fit for your needs.


reate a strategy for the future.


elp and support is available whenever you need it.

Success Starts
with Strategy

An IT strategy (also known as a technology strategy) is a comprehensive strategy that determines how a company can meet its business and IT goals.

A successful IT strategy covers a range of areas, including hardware, software, cost management and risk management.

Clients on monthly retainer have access to our Chief Technology Officer who works closely with the business and support them make the right technology decisions.

Our unique blend of strategy and support means that we won’t just help to fix IT problems, but we’ll strive to make your IT systems better.

Ongoing IT Support Inclusions

Our compliant and effective IT support services are delivered by industry professionals. All support packages are tailored to your needs and include a variety of assistance, including:

  • Onsite and
    remote support
  • Microsoft 365
    specialised support
  • Remote and onsite
    PC and MAC support
  • Device management
  • Security configurations to
    protect devices and data
  • Regular hardware
    and software checks
  • Daily system checks to ensure
    the environment has no issues
  • Network support
  • Monitoring and management of devices to ensure hardware and software is healthy and running smoothly
  • End user training on the applications used within the business
  • Mobile device management to ensure your devices are compliant and we are able to manage them
  • System event log monitoring to proactively prevent issues
  • Microsoft Business
    Voice (VOIP)
  • Security monitoring and management to ensure your environment has no threats
  • Cybersecurity awareness training to train your staff on cybersecurity vulnerabilities
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Agile IT Solutions

Working from home has become the new norm for employees across the UK.

While agile working has its benefits, it also presents various IT challenges and security risks.

That’s why we offer agile IT solutions to ensure that your team have the technology and support to thrive from anywhere.

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24/7 Flexible IT Packages to Suit You

Flexible IT Packages

Please note service prices may change from time to time in line with technological updates.

Pay As You Go Option

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Please note service prices may change from time to time in line with technological updates.

Why Invest in IT Support?

Latest Technology

Our team will ensure you’re always accessing the best technology and software to meet your business goals.

Limit Disruptions

Prevent outages and delays with the assurance that a team is actively working to keep your IT live.


With Simultech IT, you’ll get assistance from a range of qualified experts which is cheaper than hiring all of them individually.

Enhance Security

IT support can enhance online security by educating employees, strengthening protection and securing your overall online presence.

Your Clients

An unprofessional online presence can have a negative impact on your client’s impression of your business.


Scheduled IT reports offer an overall picture of your infrastructure, allowing you to have insight into areas of concern.

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Frequently Asked

Frequently Asked Questions

Technology is essential to modern-day business operations. It is therefore important to have ongoing support to keep your IT systems functional and secure.

Technology is essential to modern-day business operations. It is therefore important to have ongoing support to keep your IT systems functional and secure.

An IT audit involves a thorough process with many checks. The broad goals follow the acronym- USB:

Understand your business.

Secure data and users.

Best hard/software selections to support performance.

Health check the current setup and identify any issues.

Ensure you are getting maximum usage from software and hardware.

Look at security, users and other business risks.

Proactively manage and provide ongoing support.

We are located in London but provide IT services across the UK.

We work with companies of all sizes from all industries. Typically, we provide support for SMEs with 50-100 employees.


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Our Partners

Enquire Now for IT Strategy
and Support

Don’t leave IT to chance! Partner with our professional IT team for ongoing support and get peace of mind that your technology is in good hands.

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Lindsay Hedges

IT can be a major worry for all small businesses. I signed Smarter Sales UK up with Simultech IT last month and since joining, Bharat and his friendly and most professional team have given me complete peace of mind. It is great to know that should I need any assistance whatsoever, someone in the team is there to support me 24/7 at the click of a mouse. Their attention to detail and customer service is outstanding. I can’t recommend them more highly.

Lindsay Hedges
Smarter Sales UK
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Merielle Ghali

Bharat cleaned (literally too) my laptop of viruses, ensured I knew how to backup and store my files in the Microsoft onedrive, walking me through it, by logging onto my laptop remotely – prior to me handing it over.

He also ensured Windows 10 was placed on my laptop, and turned it around for the next morning – so only just over 24 hours later I was able to work again.

He also gave me a one to one to show me the changes, and explained regular good practice, to try and keep my laptop secure and safe in future. He explained things in a simple way, and by getting me to undertake the copy, saved us both time, and made sure I was used to the process.

He also tidied up the look and feel of my laptop, with the items/apps I need easily to hand. He amazingly also saved my rotating screen saver.

He made sure I felt comfortable with the changes. He is a real professional and I would recommend him and his company to others. I still can’t believe how quickly he turned it all around, as my files were still copying over late into the evening, and he therefore worked late to ensure I got my laptop back as quickly as possible – when realistically it could have taken another day.

He delivers as promised – and more! This is my IT company for life!

Merielle Ghali
General Secretary's Office at Labour Party
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Sam Eaton

Well what can I say?! Bharat and his team are superb! Nothing is too much trouble for them. They explain what they are going to do every step of the way.

We have migrated across to Bharat and his team have been looking after us for a while now. He has also saved us a lot of money in the long run.

I would highly recommend Bharat to anyone looking for an IT firm that is looking to grow and scale their business. He will work with you in partnership and genuinely cares.

Sam Eaton
MindAbility Consultancy Ltd
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Torie Robinson

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