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Bharat cleaned (literally too) my laptop of viruses, ensured I knew how to backup and store my files in the Microsoft onedrive, walking me through it, by logging onto my laptop remotely – prior to me handing it over.

He also ensured Windows 10 was placed on my laptop, and turned it around for the next morning – so only just over 24 hours later I was able to work again.

He also gave me a one to one to show me the changes, and explained regular good practice, to try and keep my laptop secure and safe in future. He explained things in a simple way, and by getting me to undertake the copy, saved us both time, and made sure I was used to the process.

He also tidied up the look and feel of my laptop, with the items/apps I need easily to hand. He amazingly also saved my rotating screen saver.

He made sure I felt comfortable with the changes. He is a real professional and I would recommend him and his company to others. I still can’t believe how quickly he turned it all around, as my files were still copying over late into the evening, and he therefore worked late to ensure I got my laptop back as quickly as possible – when realistically it could have taken another day.

He delivers as promised – and more! This is my IT company for life!